Fraud Intelligence Center

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Rise in Fraudulent Content and AI-fueled Scams

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Increase in blocked content in Q1 2024 vs. Q1 2023 across Sift Network

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of fraud professionals believe their business has been targeted by AI fraud*

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of consumers noted an increase in spam and scams in the last year**

Top Types of AI-generated Fraud Targeting Businesses

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Phishing emails written with AI tools

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Account takeover attacks executed with or aided by AI tools

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Account opening attacks executed with or aided by AI tools

It’s Getting Harder to Identify Fraud

66% of fraud professionals say AI has made it harder for their business to identify fraud*

66%

69% of consumers agree it has become harder to identify scams in the last year**

69%

*Sift polled 123 global fraud and risk professionals via online survey in May 2024.

**On behalf of Sift, Researchscape International polled 1,066 adults (aged 18+) across the United States via online survey in May 2024.

Younger generations get scammed at a higher rate

21% of consumers have been "phished" successfully


Gen Z

31%

Millennials

25%

Gen X

18%

Baby Boomers

11%

Brittany Allen, Senior Trust and Safety Architect at Sift

"AI is rapidly being adopted as a fraud tool, and businesses that haven't begun leveraging this technology are at a heightened risk of exploitation. Now is the time for businesses to invest in AI internally, as it's the only technology capable of countering the threats posed by AI itself."

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Fraud's impact on customer loyalty

Percent of consumers who would abandon a brand due to fraud

76% would stop using or shipping on a site whether they have been a victim of payment fraud

Data represents responses to multiple surveys of U.S. adults conducted by Sift between 2020–2024.

76% would stop using or shipping on a site whether they have been a victim of payment fraud

due to account takeover

84% due to fake or misleading content

41% due to Link dispute from an unauthorized purchase made with their payment information