Dispute Management catches invalid disputes at the source and prevents them from being filed, enabling
Sift customers to stop up to 10% of Visa disputes.
Lower dispute rates
Prevent invalid disputes and lower your dispute rate. Create a direct line of communication with
issuing banks, respond to early dispute notifications, minimize losses, and deter fraudsters with a
100% dispute response rate.
Improve win rates
Manage every piece of evidence needed to generate a comprehensive dispute response, including the
application of card brand rules and regulations. Sift automatically selects relevant evidence
based on industry, chargeback reason code, and applicable modifiers.
An internal team is the best asset to manage disputes—they have first-hand knowledge of your
business. Empower your team with Sift and dramatically reduce time spent researching, crafting, and
submitting dispute responses.
More Wins. Less Fraud. Total Protection.
Comprehensive coverage means fewer disputes and more retained revenue for your company.
Proactively prevent fraud, reduce chargebacks, and boost your win rate with
real-time data on disputes filed, deflected, won, or lost.
Keep dispute rates low with automatic data sharing of transaction details to help customers and
banks recognize unknown transactions.
Win back revenue with automated dispute responses generated from transaction details and
industry-leading machine learning.
Get robust reporting that follows data throughout the entire transaction lifecycle to increase
efficiency and expand revenue opportunities.
A complete, end-to-end solution
With Chargeback now a part of the Sift Digital Trust & Safety Suite, you get the best
possible protection from fraud while maximizing your revenue. Increase orders with less friction, decrease
manual reviews with industry-leading machine learning technology, lower dispute rates, and automate
dispute responses to improve win rates.
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