Change Chargebacks into Growth

Transform chargeback operations into your revenue retention center with Sift.

"Sift Dispute Management has made it faster and easier to respond to chargebacks."

—Taylor Snyder - Manager of Risk & Compliance at Doxo

Demo Sift Explore Chargeback Data by Industry

.08%

Fraudulent chargeback rate across Sift’s network

70%

Lower chargeback rates compared to industry averages

Expand Fearlessly & Keep Chargebacks in Check

Fraudulent transactions and the resulting chargebacks are some of the most common forms of online fraud. With the right solutions in place, disputes, both caused by true fraud and first-party fraud, are an opportunity to control profit loss.

$100B

Estimated cost of credit card chargebacks in 2023

Merchant Fraud Journal

367%

Increase in chargeback values for select verticals in 2023

Sift

Combat Chargeback Fraud With Confidence

Streamline the dispute process. Manage all dispute operations from one intuitive console so you can make data-driven decisions with in-depth insights. Stay organized with customizable tags, filters, and analyst assignments.

Prioritize high-value chargebacks. Leverage automation to surface the highest-value chargebacks. ML-powered recommendations help you build winning responses and retain more revenue.

Protect more revenue. Create effective responses and maintain healthy win rates with an intelligent workspace and expert guidance. Build even stronger protection with inquiries that block potential chargebacks, and alerts that keep dispute rates low.

Building an internal risk engine? The Sift Score API adds critical external context to internally-built risk models. Detect global & industry threats with real-time risk scores powered by 1T annual consortium events. Build the way you want, without sacrificing access to the powerful tools in the Sift Console. Learn more.

ChargebackFraud_Solutions Overview Circle@2x

lower Chargeback Rates and Recoup Revenue

0.08%

Average fraudulent chargeback rate

2.1%

Average manual review rate

The Dispute Process Made Easy

Manage all dispute operations from one intuitive console so you can make data-driven decisions with in-depth insights. Stay organized with customizable tags, filters, and analyst assignments.

Effective integration between Sift, our payment processor, and our own internal tools has improved a once labor intensive process into an efficient, automated system."

Taylor Snyder

Manager of Risk & Compliance at Doxo

Prioritize High-Value Chargebacks

Leverage automation to surface the highest-value chargebacks. ML-powered recommendations help you build winning responses and retain more revenue.

Protect More Revenue

Create effective responses and maintain healthy win rates with an intelligent workspace and expert guidance. Build even stronger protection with inquiries that block potential chargebacks, and alerts that keep dispute rates low.

.08%

Cut fraudulent chargeback rates

Expand fearlessly and keep dispute rates low with an unmatched overall fraudulent chargeback rate of 0.08%.

97%

Beat industry benchmarks

Maintain a fraudulent chargeback rate that’s 97% lower than MRC’s average in the global payments and fraud survey.

70%

Maintain low dispute rates

Improve chargeback rates by 70% compared to industry averages with Sift’s AI-fueled risk decisioning.

AI-fueled Data and Decisioning Accelerates Secure Growth

View All Customer Stories

I would most definitely recommend Sift to any company seeking an advanced, scalable, and easy-to-use fraud prevention or dispute management platform.

Taylor Snyder

Manager of Risk & Compliance at doxo

read customer story

0.0018%

Chargeback fraud rate

10x

Return on investment

Sift is reliable to the point where we have chargebacks well below our target threshold; we have a considerably smaller analyst team working on fraud than we would otherwise need.”

Joe Lawrence

Director of Operations Taptap Send

read customer story

0.1%

Chargeback rate

1.42x

Return rate on investment

As soon as we turned Sift on, we saw fraud being caught and our chargeback rate dropped dramatically. Now, no one even wants fraud updates because everything has been performing so well.”

John Page

Merchant Processing Director ChowNow

read customer story

$1M

Saved in the last year

99%

Reduction in chargeback rate

Risk Decisioning Pain Points, Solved

Challenges reveal opportunities for growth with AI-fueled detection and analysis. Break into bigger and brand new markets confidently, face fraud hurdles head on, and secure every stage of the user journey.