Add smarter, more flexible fraud decisioning throughout the user journey. Sift delivers decisions with dimension through Identity Trust XD, adding crucial context to risk insights derived from our Global Data Network of 1T annual events.
Say Goodbye to Chargeback Losses
Easily protect and recover revenue that would be lost to chargebacks with Sift Dispute Management.
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Customizable Chargeback Management Built for Your Business

Intelligent automation
Get intelligent response recommendations from the first-ever chargeback solution to use real-time machine learning to identify missing evidence.

Customized solutions
Get a flexible solution with the right blend of automation, self-service, and managed services tailored to your specific business needs.

Industry expertise
We partner with you at every step to offer dedicated support and unmatched expertise in the ever-changing chargeback landscape.
Chargeback Operations Made Easy
Manage all dispute operations from one intuitive console so you can make data-driven decisions with in-depth insights. Stay organized with customizable tags, filters, and analyst assignments.
Building an internal risk engine? The Sift Score API adds critical external context to internally-built risk models. Detect global & industry threats with real-time risk scores powered by 1T annual consortium events. Build the way you want, without sacrificing access to the powerful tools in the Sift Console. Learn more.
Leverage automation to surface the highest-value chargebacks. ML-powered recommendations help you build winning responses and retain more revenue.
Create effective responses and maintain healthy win rates with an intelligent workspace and expert guidance. Build even stronger protection with inquiries that block potential chargebacks, and alerts that keep dispute rates low.
See how Sift Dispute Management works
How customers leverage Dispute Management

A leading credit repair company stopped 73% of initiated disputes.

A luxury retailer reduced 98% of EMV-related chargebacks.

A major airline stopped 33% of initiated disputes in under 90 days.
Stop fraud, break down data silos, and lower friction with Sift.

Dare to grow differently.
Flip the switch on fraud-fueled fear. Make risk work for your business and scale securely into new markets with Sift’s AI-powered platform.