Chargebacks, Dispute Management, and the Customer Experience
Nov 01, 2021
Learn how a unified digital trust and safety strategy can help you fight chargebacks, manage disputes, and improve the customer experience.
In this webinar, you’ll learn:
- How identify vulnerabilities in your fraud prevention strategy
- Real-world fraud scenarios so you can be prepared for the holiday season
- What it takes to win disputes at scale and grow your business
Brittany Allen
Trust and Safety Architect
Siloed strategic objectives—chargeback prevention over here, customer experience over there, dispute management somewhere else—do not approach fraudsters the way fraudsters approach fraud strategies. Merchants that don’t know how to approach fraud as an end-to-end problem develop vulnerabilities. In short, new fraud patterns continue to emerge that could have been prevented by a unified digital trust and safety strategy.