Scaling Chargeback Operations with Intelligent Dispute Management

Chargebacks, friendly fraud, merchant collusion, and an increasingly sophisticated Fraud Economy create an explosive environment for digital-first businesses, often resulting in customer churn and hidden financial losses that drag down growth.

With payment fraud up 23%, chargebacks rising by 19% YoY, and 42% of consumers filing disputes in response to unauthorized purchases, merchants are out of time to play catch-up with outdated, manual solutions.

Join Brittany Allen, Trust and Safety Architect at Sift, and Starla Holder, Sift’s Principal Strategy and Operations Consultant specializing in Dispute Management, for a session on the nuances and challenges of scaling fraud and dispute operations.