Trust & Safety University

Chargebacks can be a frustrating and complicated process, costing merchants valuable time, resources, and financial losses. Learn the basics of dispute management, including how they occur, steps for responding strategically, and how to reduce chargebacks in the first place.

Online fraud comes from many channels and can pose serious risk to business’ security, revenue, and growth. Learn about the various types of fraud, strategies to detect suspicious behavior, and how to assess the full cost of fraud on your business.

Fraud prevention requires a proactive strategy to aid in daily operations and decision making. Find out how to build and maintain a successful review team, best practices for manually reviewing orders, and how to respond accordingly.

Understanding how payments are processed is a crucial step in preventing fraud and improving the customer experience. Get the basics on authorization and billing stages in the user journey, and how Address Verification Service and the Card Verification Value play a role in fraud prevention.

There are various ways to detect and prevent fraud depending on your industry and business needs. Discover the different techniques used to minimize the damage done by fraudsters, including device and IP analysis, velocity detection, and fraud prevention solutions.