Our latest Digital Trust & Safety Index report examines how the rise of digital commerce—and the fraud that plagues it—has led to an increase in chargebacks and disputes, consistent with sustained year-over-year growth across digital markets.

Download the just-published Q4 2021 Digital Trust & Safety Index report to explore:

  • The prevalence and rising impact of disputes on digital business
  • How surging fraud rates lead to disputes
  • Strategies and tactics for preventing true fraud and reducing disputes

Navigating the new normal of digital fraud and disputes

Disputed purchases and resulting chargebacks are perceived to be the cost of doing business online. Exclusive data from Sift reveals a 19% increase in average daily chargeback cases between 2020-2021.