Fall 2022 Sift Product Release

Faster, smarter fraud prevention with end-to-end intelligent automation

  • Automation at every stage of risk operations

    Machine learning (ML) for disputes up-levels teams with intelligent automation and recommendations to increase win rates.

  • Synchronized, simplified data connectors

    New connectors facilitate enriched chargeback data, and streamline customer authentication and verification.

  • Expanded integrations for chargeback management

    New integrations bolster dispute management team efficiency in handling dispute data for major processors.

  • Productivity and review enhancements

    A suite of upgrades to Sift’s intuitive Console improve efficiency and effectiveness across trust and safety operations.

Intelligent automation from login to chargeback

Increase dispute win rates with real-time machine learning

Sift’s platform ML capabilities are now even more complete with the addition of Response Recommendations for Dispute Management. Streamline chargeback responses by investigating the probability of winning against different disputes, and get data-driven evidence recommendations to increase chances of success.

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Synchronized data

Leverage real-time chargeback data with Checkout.com

Enabling the Checkout.com connector allows analysts to ingest and analyze chargeback data directly from the Sift Console via a simple API connection, improving modeling accuracy and adding transparency to insights.

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Deploy 2FA easily with Telesign

Risk teams can now enable SMS 2FA within the Console via the Telesign connector, providing more precise control over when to apply friction using Sift Authentications.

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Verify customers dynamically with Onfido

Using Onfido within Workflows allows fraud and compliance teams to dynamically deploy the identity verification experience for end-users.

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Expanded integrations

Automate dispute responses with Paypal and Adyen

New integrations for Dispute Management automate dispute response creation and delivery when processing Paypal or Adyen chargebacks.

Productivity enhancements

Improve flexibility and efficiency with Bulk Decisions

Bulk Decisions within Explore Saved Searches and Review Queues empowers analysts to apply manual decisions using far fewer clicks, making the review process easier and more efficient.

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Review only what you need with managed columns

Console users can now select which columns appear in the Review Queues lists, and can also sort the details in those columns to pinpoint sessions and signals requiring urgent attention based on individual attributes.

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Visualize key connections across your network

Fraud teams can pin the attributes that are most critical to their review process and hide those that are irrelevant. The enhanced Network view enables teams to surface, visualize, and put a stop to fraud rings more quickly.

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