Fraud hurts more than process and profits.
Fraud commonly happens at checkout, but it also clogs workflows, slows fulfillment, and drives up costs across the business. For COOs and ops leaders, fraud is both a risk and a drag on operational efficiency. This guide provides practical strategies to streamline fraud management, reduce operational overhead, and build processes that scale without sacrificing trust. You’ll learn how to:
- Detect operational inefficiencies caused by hidden fraud in fulfillment, logistics, and service workflows
- Design fraud-resilient processes that reduce manual reviews, disputes, and exception handling
- Balance scale and safety so growth doesn’t create bottlenecks or expose the business to unnecessary risk
What’s Inside
- The most common operational choke points caused by fraud, and how to remove them
- Case studies from leading operators on building scalable, fraud-aware fulfillment models
- A process optimization framework that supports alignment between fraud prevention, fulfillment, cost control, and customer experience
