Fraud is more than a security problem.
It’s an operational, CX, and revenue problem. This guide arms e-commerce leaders with practical strategies to detect hidden threats, build identity trust, and measure the downstream impact of fraud on business performance. You’ll learn how to:
- Spot hidden fraud disguised as growth, loyalty, or engagement
- Action identity trust with proven strategies for faster, safer interactions
- Track fraud’s downstream impact on KPIs like conversion rate, chargeback rate, and manual review load
What’s Inside
- The most common threat signals posing as success (and how to uncover them)
- Real-world examples from leading brands on using machine learning, behavioral insights, and cross-network signals to stay ahead of attackers
- A KPI framework to align fraud, CX, and fulfillment teams on shared metrics for growth
