How to Benchmark Fraud Performance and Find Hidden Gaps

The Blueprint is Sift’s new how-to series for fraud leaders who want practical guidance, not theory. Each session walks through a specific problem—from org design to benchmarking and revenue alignment—with clear steps, tradeoffs, and examples from real companies.

Fraud teams track payment, chargeback, and account takeover metrics every day—but without the right benchmarks, it’s difficult to know whether those numbers are strong, risky, or leaving money on the table. In this session, we’ll cover how to use real-world industry benchmarks to help you evaluate where your fraud performance stands, where costs are quietly increasing, and where you may be over- or under-protecting.

Sift experts will walk through how to compare your payment fraud attack rates, manual review volumes, chargebacks, and account takeover data to similar businesses, then turn those insights into clear next steps. You’ll leave with a simple framework to explain performance to executives, quantify revenue recovery and fraud savings, and prioritize the areas that will move your metrics the most.