Stop Losing Good Customers: How to Intelligently Prevent Fraud and Drive More Growth
Mar 19, 2020
Knowing your Customer Insult Rate is the first step in reducing its impact on your business while enhancing your customers' experiences. But where do you start?
Watch this webinar to learn:
- The value of knowing your Customer Insult Rate
- How to accurately collect Customer Insult Rate data
- Why it’s critical to move to a proactive fraud prevention approach
- How focusing on Digital Trust & Safety can create a better customer experience and drive growth
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Overly-cautious fraud detection often leads to false positives, meaning you’re turning away good customers and prospective life-long advocates of your brand. But knowing how many customers – and how much it’s impacting your growth – can be an expensive guessing game if you don’t know your Customer Insult Rate. Knowing your Customer Insult Rate is the first step in reducing its impact on your business while also enhancing your customers’ experiences.