FOOD & DELIVERY FRAUD PREVENTION
Protect Every Order. Preserve Every Margin.
- Protect online orders, cut costly chargebacks and abuse, and count on fraud protection that delivers for your business and your customers.
- Safeguard customer accounts when loyalty and revenue are on the line.
- Join leading brands like Yelp, ChowNow, and Texas Roadhouse who trust Sift to stop fraud without hurting user experience.
Request a Demo
Thank you, we'll be in touch soon.
While you're here, check out additional resources below:
Don’t Let Online Orders Die on the Pass
Defend digital orders from payment fraud, promo abuse, and chargebacks before they impact your customers, kitchen, or bottom line.
With Sift, fraud prevention and loss reduction became effortless. Instead of ChowNow applying additional resources to adjust to fraudulent actors, Sift changed the entire dynamic so fraudsters were forced to adjust to our new environment.
John Page
Merchant Processing Director at ChowNow
Deliver Hospitality at Digital Speed, Every Day and Every Time
Deliver reliable service and frictionless customer experience all day, every day, even during peak holiday and game-day surges.
Rely on Fraud Protection that Fits Your Food & Delivery Business
Cut operating costs and empower lean fraud teams with high-productivity automation, rapid operational integration, efficient and predictable spend, and support from a partner with proven industry expertise.
2.6%
Current food & delivery payment fraud attack rate across the Sift network.
0.04%
Current food & delivery fraudlent chargeback rate across the Sift network
0.25%
Current food & delivery manual review rate across the Sift network.
Frequently Asked Questions
What types of fraud affect food and delivery businesses most?
Food and delivery platforms face unique fraud challenges including payment fraud, account takeover (ATO), promo abuse, and chargeback fraud. Each of these not only cuts into profit margins but can also erode customer trust if not addressed proactively.
How can fraud prevention improve customer experience in food delivery?
Effective fraud prevention reduces false declines, prevents order delays, and ensures legitimate customers enjoy fast, frictionless ordering. By stopping fraud before it reaches the kitchen or driver, restaurants and delivery platforms can deliver hospitality at speed and scale without sacrificing security.
Why is identity trust important for food and delivery fraud protection?
Identity trust goes beyond traditional verification by analyzing customer behavior and digital signals across millions of transactions. For food and delivery businesses, this helps distinguish between trusted customers and fraudsters in real time, reducing chargebacks and operational costs while safeguarding revenue.
© Sift Science, Inc. All rights reserved. Sift and the Sift logo are trademarks or registered trademarks of Sift Science, Inc.